Support

General Support

Why Get Full Version?
How to Get Full Version?
Is the Purchase Secure?
What is Extended Download Service?
I Forget My License Code, How to Retrieve?
Am I entitled to a refund?
SMS Backup Support

How to install iMobileTool SMS Backup ?
How to backup windows mobile sms to Computer?
How to restore sms to windows mobile phone?
How to view and edit sms which have backuped on computer?
How to edit Inbox SMS content?
Contacts Backup Support

How to install iMobileTool Contacts Backup ?
How to backup contacts from windows mobile to computer?
How to restore contacts to windows mobile phone?
How to manage windows mobile contacts on computer?
How to transfer and import contacts to windows mobile phone from gmail?
How to backup and transfer windows mobile contacts to gmail?
How to backup and transfer windows mobile contacts to iPhone?
How to move and transfer windows mobile contacts to Android phone?
Incoming Calls Blocker Support

How to install iMobileTool Incoming Calls Blocker ?
How to block incoming calls ?
How to view the incoming calls blocked logs ?
How to turn on and turn off the block incoming call service ?


Contact US

Any other questions, email to support@imobiletool.com we will answer your e-mail within 24 hours.

Why Get Full Version?
All the iMobileTool products provide you free trial version, you can download them free. We remind you iMobileTool products are cripplewares, i.e. the trial version are functional limited, if you want get the full version, just paid the register fee for the full functions.

How to Get Full Version?
Step 1. Click "Buy Now" button in our purchase website, the order page will shown,then click "Order Now" button.
Step 2. Now you entered the order detail page. Change quantity of our product if need. You can also select removing "Extended Download Service" (What is Extended Download Service?) by check the remove checkbox of extended download service. Input all required info. You had a choice to determine whether get a CD. The last choose your payment method, note we accept credit card, paypal, Bank/Wire Transfer, Invoice... Finish the process by click the "Place Your Order" button.
Step 3. Review your order detail, the items in the list and the total price, then click the "Place Your Order" button.
Step 4. Finish the order on this page , you can find some important info, most important is your license code of our product. You can also automatically receive an email immediately, the email contains the license code too. You will be prompted for the license code when you run the program, just input them, the program will notify you whether the code is valid. Now you can enjoy the full version!
Any incident and question about the order process, please contact support@imobiletool.com


Is the Purchase Secure?
It's secure and hacker safe, all the iMobileTool Online Transaction powered by Regnow- a software industry 's premier registration commerce provider. Hacker safe Guarantee of Regnow . When you enter the purchase page (As Figure 6), note:
  • The initial of the link is https, not http, this means the information transfers via the internet is encrypted.
  • A lock logo display on the IE status bar, this means the information transfers via the internet is encrypted.
  • A Hacker Safe logo on the left of the page, the site with this logo means it is tested and certified daily to pass the FBI/SANS Internet Security Test. The "live" HACKER SAFE mark appears only when a web site's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB. it's hacker safe. Click the logo for more info when purchase.


What is Extended Download Service?
Because Not Everything Goes As It Should. Think of this as your digital safety net for those unexpected occurrences - like your hard drive frying or a virus infection. EDS means that with the purchase of your digital product, we'll keep a copy of your file for ONE FULL YEAR. You'll gain peace of mind knowing that we have your program stored and ready for you to download again [for FREE] at your convenience once your computer is up and running again. A little extra insurance on your order to keep your products safe? Why not!

I Forget My License Code, How to Retrieve?
You can retrieve the license code by contact US. In the email please mention your order id or the email address you finish the order or other info about the order. We will answer you ASAP.

Am I entitled to a refund?
You can find certain conditions to apply for a refund here.